OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

You can cancel your order before it’s shipped (normally 1 business day). Our system is not able to add or remove inventory onto a existing order, so you need to place a new order if you have more product to purchase, or to return item(s) to us after you receive the order.
Our system will send you a confirmation email automatically when your order is placed and shipped. In case you don’t see the email in your inbox, please try to look for it in your spam/junk folder. If you still could not find it, feel free to contact us at storeservice@atomstack.com for assist.

Once your order is shipped, a notification email will be sent to you with a tracking number and a link to track the latest route information.

Please check our shipping policy page for order processing and shipping time.

Coupon code must be rendered at checkout, our system will automatically check the validation of the coupon code you entered. Each coupon code can be used once per customer. If the coupon code you rendered is shown to be expired, it means either it passes the expiration date or it has been used by you earlier and can not be used any more. If you believe neither is the situation, please contact us at storeservice@atomstack.com  for assist.

Sorry, we do not offer gift wrapping at this time.

Please check our shipping policy page for details of shipping cost.

All payment has to be process through PayPal, you can pay with or without a PayPal account, when you are paying without a PayPal account, you can use credit cards or debit cards issued by Visa, MasterCard, American Express, Discover through PayPal payment gateway. Please check details at our payment policy page.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS